About the operator

I follow the problem across the handoffs.

I’m Jonathan, the person behind Toothy Grin Marketing, and I live in Forest Hills. My work connects diagnosis with practical change: process mapping, programming, direct-response marketing, sales, operations, and implementation when the fix calls for it.

01

The short answer

What do you actually do?

Revenue problems rarely stay inside one department. A weak conversion rate may begin with response time, ownership, the offer, or what happens after the sale.

I help owner-led businesses find where revenue is getting stuck.

Then I define and, when appropriate, install the highest-leverage fix between inquiry and retained customer value.

02

Working range

Strategy that can survive contact with implementation.

That range lets me stay with the problem when it crosses from message to process to software—without forcing every engagement into the same tool or service.

Diagnose

Find the breakpoint

Map the path and challenge the first explanation.

Clarify

Make the next move legible

Offers, pages, scripts, ownership, and priorities.

Connect

Repair the handoffs

CRM, follow-up, events, email, and operating flow.

Build

Install what is justified

Automation, integrations, APIs, and custom software.

03

How I work

Inspect reality before expanding scope.

You should be able to see the evidence, understand the ranking, and know why one fix comes before another.

  1. 01

    Start narrow

    Use the smallest honest problem statement.

  2. 02

    Inspect the live path

    Use artifacts and examples, not only descriptions.

  3. 03

    Rank the fixes

    Separate leverage from activity.

  4. 04

    Expand if earned

    Broader work follows only when the next constraint justifies it.

No giant service menu

Start with the problem that is already visible.

If the issue is broad or still unclear, the Revenue Leak Audit is the default route.

Review the audit