I help owner-led businesses find where revenue is getting stuck.
Then I define and, when appropriate, install the highest-leverage fix between inquiry and retained customer value.
About the operator
I’m Jonathan, the person behind Toothy Grin Marketing, and I live in Forest Hills. My work connects diagnosis with practical change: process mapping, programming, direct-response marketing, sales, operations, and implementation when the fix calls for it.
The short answer
Revenue problems rarely stay inside one department. A weak conversion rate may begin with response time, ownership, the offer, or what happens after the sale.
Then I define and, when appropriate, install the highest-leverage fix between inquiry and retained customer value.
Working range
That range lets me stay with the problem when it crosses from message to process to software—without forcing every engagement into the same tool or service.
Map the path and challenge the first explanation.
Offers, pages, scripts, ownership, and priorities.
CRM, follow-up, events, email, and operating flow.
Automation, integrations, APIs, and custom software.
How I work
You should be able to see the evidence, understand the ranking, and know why one fix comes before another.
Use the smallest honest problem statement.
Use artifacts and examples, not only descriptions.
Separate leverage from activity.
Broader work follows only when the next constraint justifies it.
No giant service menu
If the issue is broad or still unclear, the Revenue Leak Audit is the default route.
Review the audit